FBM orders
Last updated
Last updated
Before creating an FBM order, make sure that you have added the supplier and the product in the relevant sections as "Supplier" and "Products" in your account.
To create an FBM order, go to the "FBM Orders" section and click the "+ New order" button.
A page for setting up a new FBM order will open. The 'Seller' field will automatically select the active seller, but if multiple sellers are added to the account, you can choose the seller from the dropdown list. In the 'Title' field, enter any name for the order. This field is not mandatory but may help you in future searches.
Any specifications that could help in packaging the items (for example, if we're sending sets) should be added in the 'Comment' section. As more detailed the task is described, the more accurately the order will be assembled.
You can buy a shipping label yourself on third-party resources or through Amazon (read below how to do it), or with the help of the OneDayBundle.
If OneDayBundle buys the shipping label for you, then you need to mark the field "Ship label buys prep-center" and it will be mandatory to fill in the fields: ZIP Code, Country, Address (full recipient address), State/Region, City, Contact name (recipient's name), Contact phone (recipient's phone number).
You can enter a ZIP code in the zip code field, press the Enter button, and the State and City fields will be automatically entered.
If you know the box dimensions and its weight, this information can also be specified in the special section named "Boxes". You need to select the units of measurement from the dropdown list where you'll enter the details. By default, 'in/lb/oz' is selected."
If you do not know the dimensions of the box, do not fill in these fields, and if you have already clicked "+" and the fields to fill in have appeared, delete them with an "trash" icon.
If we need to confirm the cost of the label with you before purchasing or if you have preferences for the courier service, please add all this information in the order comments.
After buying a shipping label, it will be added to the order, the tracking number will be added to a corresponding field. When you click the "pdf", the file will be downloaded to your computer and you can check the correctness of the data specified on the label.
If you purchase a transport label yourself, you do not need to mark "Ship label buys prep-center", and you will not need to provide information about the recipient, you only need to upload the label to the order in the "Labels" section. To do this, click the appropriate button.
To buy a shipping label through Amazon go to Seller Central → Orders → Manage Orders → View Seller Fulfilled orders
Find the desired order and click the "Buy shipping" button. To simplify and speed up the search, you can use the search bar and/or select the desired time period.
On the next page, be sure to verify the ship from the address. The address of our warehouse 3038 SW 42nd St, Fort Lauderdale, FL, 33312 must be indicated. Also on this page, it is necessary to specify the parcel dimensions and weight.
If the order contains only 1 SKU, then specify the item dimensions, which is indicated on the listing.
Next, specify the item weight (1), select shipping service (2), select 4 in x 6 in label print orientation and download it to your computer in PDF format (3), then click the "Buy Shipping" button.
If for some reason the shipping label was not downloaded before buying, you can download it on the order page.
Next, add products to the order. To do this, click the "+Add item" button.
Select the items from the drop-down list of the products (which were added earlier) and specify the quantity to ship. Add as many items as needed to be shipped in this order.
If you need to send a set in the order, enter in the quantity field exactly the number of units, and not sets so that the balances in the program are correctly written off. In the Comment field, specify what needs to be sent.
After all the items have been added, click the "Save" button.
By default, the shipment is saved in the "Draft" status. The warehouse starts to pack the shipment when it has "Send for packing" status. You can change the status by clicking the "Send for packing" button
Please note, if one of the mandatory fields is not filled in you can't change the status for "Send for packing". You need to click on the Edit button, add information to the order, save the changes, and only then send the order for packaging.
Next, our Telegram bot will inform you about the order status change. If you haven't subscribed to it yet, we recommend subscribing.
If there are several orders with completely identical contents and labels that have already been purchased for them, you should create a ONE FBM order in the program. In the comments, indicate the total number of orders for shipment and the content of each (for example, '20 orders of 2 items each'). In the 'Quantity' field next to the product name, specify the total quantity that will be shipped in all orders (for our example, it would be 40). Combine all purchased labels into one PDF file and upload all labels in a single file into the order.
Note! If there are 5 orders, each containing 1 SKU 'X' with 1 item, and 3 more orders with 1 SKU 'X' containing 3 items each, you need to create 2 separate FBM orders in the program: one FBM order with 5 labels for 5 orders of 1 item each, and a second FBM order with 3 labels for 3 orders of 3 items each.
However, if the prep center buys the shipping labels, even if the orders are completely identical, a separate FBM order needs to be created for each order in the program.
